SHIPPING
RMC provides free shipping to all US states and territories, including Alaska, Hawaii, Guam and Puerto Rico. Sales are limited to only these areas.
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Most orders are processed within 1 – 3 business days. Items sent via free shipping, usually arrive within 3 – 14 business days. Customers will receive the carrier information and tracking number when the item has shipped. To request expedited shipping, contact us via the Contact form on our website, so we can review all options and discuss additional costs.
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Customer agrees to pay cost of undeliverable item if the provided shipping address was not correct and accurate.
RETURNS
RMC accepts returns if you contact us within the first 14 days of receipt and return the item undamaged within 30 days of receipt. Except in the case of RMC error or damaged goods, customer agrees to pay cost of return.
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Contact us using the Contact page on our website and include the reason for the return. We will generate a return label and issue your refund, minus return shipping fees, when we receive your returned items.
If you have any questions regarding an item you see on our store, we encourage you to contact us for additional information.
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No returns after 14 days of receipt. No Returns on Custom orders, except in the event of damage or RMC error.
CUSTOMER DATA
When you conduct a transaction on our website, as part of the process, we collect necessary personal information you give us, such as your name, address and email address. Your personal information will be used for the specific reasons stated only. We do not sell or give away any information you provide to us, including your personal info or email address.
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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
WARRANTY
Unless specifically indicated in the product details, there are no warranties or guarantees for any of our products.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL